SENATE CONCURRENT RESOLUTION NO. 27

(By Senators Wooton, Ball, Dawson, Dittmar, Hunter, Kessler, McCabe, Minard, Mitchell, Oliverio, Redd, Ross, Snyder, Deem and McKenzie)

[Originating in the Committee on the Judiciary.]


Requesting the Joint Committee on Government and Finance conduct a study of the telemarketing industry in West Virginia, telemarketing practices and the aggregate impact of the telemarketing industry on the economic and social life of the people of West Virginia.

Whereas, The telemarketing and teleservices industry is one of the state's fastest growing and largest employers, currently employing in excess of 30,000 state citizens, with an estimated annual payroll of over $600 million dollars; and
Whereas, The telemarketing and teleservices industry provides part-time, full-time and flex-time employment opportunities as well as a variety of employment opportunities for welfare to work candidates. Most telemarketing and teleservices jobs include health insurance benefits and wage scales significantly above the minimum wage; and
Whereas, The telemarketing and teleservices industry should comply with the highest industry standards of conduct and telecommunications law; and
Whereas, Many recipients of telemarketing calls desire to screen or eliminate in-coming calls that are not wanted and to do so on a long-term basis; and
Whereas, The Legislature needs accurate information on the telemarketing and teleservices industry; therefore, be it
Resolved by the Legislature of West Virginia:

That the Joint Committee on Government and Finance is hereby requested to study the telemarketing and teleservices industry in West Virginia, including telemarketing conduct and practices and, in addition, the aggregate impact of the telemarketing industry on the economic and social life of the people of West Virginia; and, be it
Further Resolved, That the Joint Committee on Government and Finance report to the regular session of the Legislature, 2001, on its findings, conclusions and recommendations, together with drafts of any legislation necessary to effectuate its recommendations; and, be it
Further Resolved, That the expenses necessary to conduct this study, to prepare a report and to draft necessary legislation be paid from legislative appropriations to the Joint Committee on Government and Finance.
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